[Resolved] Oyo Rooms — Not getting refund after 20 days. Pathetic service | |||||
My Booking id: KIBT1759, I had canceled my booking on 10.4.17 After that I called 3 times to oyo customer service, they told that refund will be initiated Today morning firstly were telling that they have already refunded the money (Rs 2998) via paytm, but when I told them that I payed money by sbi debit card, now they are changing their words and saying that they have refunded to the linked bank account only. Till now the app is showing that refund will be initiated. I don't know what is happening here. Will I get my money back? Should I go in consumer court? Can you people please confirm me when the refund will actually happen? Was this information helpful? | |||||
Jun 11, 2017 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support May 10, 2017 OYO Rooms Customer Care's response Dear Abishkar, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. We checked and the refund has been processed from our end and we have shared the refund reference number with you. We request you to kindly check with the issuing bank with regards to the refund of the amount. We appreciate your understanding in this regard. Regards Team OYO | |||||
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