[Resolved] Oyo Rooms — not getting refund for booking id : kdrs2309.
S
Shikha Katiyar
from New Delhi, Delhi
Booking id : KDRS2309.
as mailed from my id and also informed on customer care hotel owner not allowed entry as said no vacant room for online booking. want to convert it offline. for next booking provided by you said no electricity for full light so check in not possible. I paid for booking online kindly revert payment.
writing multiple times on customer care, kindly provide solution.
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Aug 7, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2019
OYO Rooms Customer Care's response Hello Guest,
We never want any dissatisfactory experience for any of our guest and are getting this checked for you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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