[Resolved]  Oyo Rooms — not provided gst details in the invoice for my reimbursement

Address:kolkata, Kolkata, West Bengal

Oyo rooms did not provide gst details of my employer to be included in the bill, which i need to submit for reimbursement. Below is my gst details of my employer:
Entity name - corporation bank
Gst no 19aaacc7245e1zs
Address - corporation bank zonal office, 3 middelton row, park street, kolkata - 700041
[protected]@corpbank.co.in

Booking invoices on which this details should be added:
Oyo 44586 hotel himalay,
Mahatama gandhi road, kolkata, kolkata

Booking id1- dfhk5648
Booking id2- siur7526
Booking id3- fqlh5186
Stay was from 21th august till 2nd september 2019.

As per gst act and rules, no gst registered entity can deny for providing gstin tax invoice specifying customer gstin no and gst amount deducted. Oyo is only providing me the payment receipt, which is of no use to me, and firm where i am working is not accepting my claim since the same cannot be used for taking gst credit.

I spoke to customer care several times and also updated the gst details during my booking in the app, but still the invoice with customer gst details was not be provided.

I request to please help me getting the appropriate invoice.
I need this on my email id [protected]@gmail.com asap
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Nov 6, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2019
OYO Rooms Customer Care's response
Hi Guest,

This is not the kind of experience we would want for any of our customers. We will get this checked for you and our relevant team will connect with you for your assistance. In the meantime, your patience would be highly appreciated.

Regards,
Team OYO
Oct 09, 2019
Updated by amitguptadumka
Thanks OYO team. I am happy with the resolution.
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