[Resolved]  Oyo Rooms — not providing refund

We have booked our vacations from oyo rooms for richie valley under user id [protected]. They booked us even when they have ended their contract with richie valley. I was with my parents and our booking was also not shifted. We suffered a lot due to their faults with property owners. And how can they make our booking when they have ended the contract. Now even after 14 working days when we ask for refund they are saying we have done that through paytm while we have done our advance payments through gift voucher. And yet we have not received any payments. Now they r saying u have your problems with paytm solve with them. Like how will they know our details without providing. Oyo is really a fraud plz stop their services as they are looting people.