[Resolved]  Oyo Rooms — Not received any refund

On June 26 and June 27, 2022, I used Phonepe to complete transactions for the hotel reservations I had made with Oyo Rooms. The total for both transactions was rs 2094 (rs 1142 and rs 956 paid separately). I cancelled the reservation for some reason, and Oyo has been telling me that they have started the refund process and that I will receive the money within 14 working days, but it has been more than 14 working days. Since Oyo Customer Care keeps hanging up on me after more than 30 days, I don't know the status of my refund or when I will get it.
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Sep 8, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2022
OYO Rooms Customer Care's response
Hi, thank you for bringing this to our attention. We understand that nothing we say can make up for this unpleasant experience. Please give us an opportunity to get this resolved on priority. ~Team OYO
Sep 13, 2022
Updated by Prakash2210
I still not received my refund
Sep 13, 2022
Updated by Prakash2210
No one from the OYO team contacted me about this refund, and the case was closed without my approval.
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Hi OYO ROOMS,

Is there any update my issue

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