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[Resolved]  Oyo Rooms — not refunding my amount 23 days have done

They were saying that we will raise your ticket
We will tranferring your call to seniors
Wait for some times amd hold for two minutes but doesn't coming back on call then.
Always thery do like this i have caller numerous times
Not solving my problem since they said that 7-14 bussiness days refund amount reflected to your account but refund doesn't reflected
Oyo money rs225 was recieved after one day only
But the ammount debited from debit card doesn't refunded why?
Always saying we have initiated your ammount but when did the ammont refund??
Booking id fijb3590
So disgusting oyo care does'nt solved problem
I have called many times
I want my refund as early as possible
I m checking regularly my bank statement from mpassbook
Oyo customer care people also not responding so many times i call so many times i messaged so many messages on whatsapp oyo assist but no response is there
They all were saying the same thing only.
Refund still not reflected and i call to oyo care they said wait again 7-14 days
Complaint k bd ek call aya tha or 3 din or jldi se jldi refund account me ajaega pr nhi aya or bht calls krchuka oyo care me sb yhi bolte h k humne ticket raise krdi h or me bt krke btata hu senior se or me call transfer krdeta hu or bola jta h wait kro aajaega 1month hogya or wo ab bhi 7-14 days bolte h
Issue resolved hua ni oyo assit me br br resolved krdete h me firse open krta hu firse resolve likha aata h after sometime
Refund nhi aya abhi tk or me to calls krke or oyo care me baat kr kr k prshn hochuka blkul
Sb booking id puchte h bs or bolte h aajaega aajaega hmari trf se hogya
Agr hogya to wo aata kyuni
Account details leke account me transfer krdo.
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Complaint marked as Resolved May 4, 2019
Kfi time bd bht calls krne k bd refund dubara process kia unhone tb Uske bd bhi 2 weeks k bd mene firse complaint update kri fir Aaj refund aya h

Complaint Status


[May 03, 2019] OYO Rooms customer support has been notified about the posted complaint.
Updated by akash phore May 02, 2019 I was posted this complaint second time no solutions were given since
32days have done now.
Verified Support
OYO Rooms Customer Care's response May 04, 2019 Hi, as checked the needful has been provided to you. ~DK
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    OYO Rooms
    Customer Care Service
    Customer satisfaction rating
    79%
    Complaints
    4024
    Pending
    355
    Resolved
    3075
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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