[Resolved]  Oyo Rooms — overcharging and cheating

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear sir,

I book a oyo room from oyo mobile app
When i complete the booking then the amount showing in my mobile is rs 908.
But when i visit at hotel then they told me you will pay 999 and if you will not pay 999 then contect customer care then i call customer care no and taking her she told me, sir please give me 5 min i'll rectify ur problem and call again after 15 min someone call me his name is gaurav and told me sir you will pay 999
And his talking behaviour is vry bad.
Finally he told me after 30 min sir m giving h rs60 complimentry.
So m waiting and waste my 1:30 mins in hotel reception after that a pay 1000 and then check in

So this is your service
You are over charging the guest and cheat

Bcoz at the tym of online booking your charges is lo after that when you visit at hotel then your prise is increase

And you people are harassing me
At that night my mood is totally off

I decided i'll go to hotel and enjoy the night
But you and your oyo company is...😷
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Jun 16, 2018
Complaint marked as Resolved 
I need 1 booking complimentery Because at that time my mood Is totally off thatwhy I waste that night My email address is [email protected] My contacts no is 9891661100
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2018
OYO Rooms Customer Care's response
Dear Kpratap,

We request you to kindly let us know a convenient time to get in touch with you.

Regards,
Team OYO
Jul 15, 2018
Updated by kpratap singh
No one contact with me about that matter
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