I have stayed at hotel hibiscus [protected]@bangalore from 14 to 15th may 2019.
Booking no.: xztm3245.
I did an early check in by 7:20 pm and they have mentioned will be an additional charge of 199rs. Which is fine for me and said yes for additional charges.
After check-in went for complimentary breakfast and they charged extra for breakfast rs 60. Not sure why they are charging again for breakfast.
While doing check out, the lady sitting in the reception treating very arrogantly. And not even showing any courtesy to others. She has mentioned the amount that i need to pay. I have asked for the breakup details because it's very obvious that i need to submit at my office.
She arrogantly replies to that, now you pay and get out the details will be mailed after 45 mins. I insist on the details at least for me to know. After i have explained about my situation, she has given details and i found out there is calculation error for 120 rs extra.
After the payment is done, she is literally trying to throw me out and started shouting. Very rude behavior from the lady receptionist. Hereafter, i will ask my employer not to choose oyo any more. Was this information helpful? |
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