[Resolved] Oyo Rooms — oyo 12780 new hotel rajwada
Sikanderpur badha, sector 85, Gurgaon, India
Ppriit yadav on Jun 14, 2019
I paid for Booking and Booking confirmed when I reached hotel at reception they denied to give me a room they said we will not accept Booking done on Oyo after that I called Oyo customer care and told them the matter and asked for refund customer care executive cancelled the room and said you will get refund in 72hrs I got msg that Booking cancelled and refundable amount is RS.0
No one is helping from Oyo side on this
Complaint marked as Resolved Jul 22, 2019
[Jun 16, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified SupportOYO Rooms Customer Care's response, Jun 18, 2019
We never want any dissatisfactory experience for any of our guest. We'll get this checked for you.
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