OYO Rooms — oyo 12780 new hotel rajwada

 
1 Review
Sikanderpur badha, sector 85, Gurgaon, India
 priit yadav on Jun 14, 2019
I paid for Booking and Booking confirmed when I reached hotel at reception they denied to give me a room they said we will not accept Booking done on Oyo after that I called Oyo customer care and told them the matter and asked for refund customer care executive cancelled the room and said you will get refund in 72hrs I got msg that Booking cancelled and refundable amount is RS.0
No one is helping from Oyo side on this

oyo 12780 new hotel rajwada

Complaint Status


[Jun 16, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response, Jun 18, 2019
Hello Guest,

We never want any dissatisfactory experience for any of our guest. We'll get this checked for you.

Regards,
Team OYO.
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    Customer satisfaction rating
    78%
    Complaints
    2569
    Pending
    282
    Resolved
    1929
    phone
    +91 93 1393 1393
    location
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    OYO Rooms - oyo 12780 new hotel rajwada