[Resolved]  Oyo Rooms — oyo 13424

Address:

Oyo 13424 Hotel Anushka , Chennai, Chennai, Tamil Nadu

I booked the hotel room for 2 days, that's 19th may 2019 and 20tg may 2019.
But i reached the hotel at 20th may 5:30 am, the receptionist was so arrogant with us and the behaviour was so rude. He started to argue that no rooms are booked here for us. After i showed him the full details of our booking he gave the room. The room was so unclean, the bathroom lights weren't working. The fan switches were partially broken.
The customer service which oyo usually assures is not given here. Bad experience actually! Oyo needs to take this problem seriously. Only appoint staffs who know how to behave properly to the guests!!!
It's like our money is wasted!! Oyo need to issue a refund!