[Resolved]  Oyo Rooms — oyo 2346 dreamland

Address:Ahmedabad, Gujarat

Worst/ shady!!! I had a training program from 5 to 8 at sg road on 9th oct and next morning at vastral so had booked the hotel close to it for the 9th night..

This hotel is located on the highway near vastral ring road circle. I was really disappointed when i found out how the hotel looks from the outside as compared to the one shown in the photos. It was in an under construction building and looked like a red light area.

And it was worst than disappointed when i reached the 4th floor there was no proper entrance a shady, broken sad reception directly when you out of the elevator and the person at the reception was friendly but eating gutkha or something, vaguely maintained rooms and the interior, as if in a government office. It was under renovation. Instead of a proper building it was just a one floor hotel all rooms on the same floor. The rooms are suffocating. The water there was yellow in colour because of some reason he said it is of that colour there.

The bed was unclean and the foam mattress on it was very thin and as if a torn used mattress covered with a sheet. The washroom was looking good but inside there was a weird stink. No hot water available.

I will not complain about the way they helped me to get a bottle of nimbooz since i was a little unwell. No body disturbed and they helped me with an extra room for my associate as per the regular oyo charges. But the breakfast was sad except the tea which was nice.

I being a woman do check the rooms for cameras, the mirrors if they are two sided or not. I did not feel safe there i kept thinking somebody must be watching from here or there because i could hear voices very close near the fresh room.

Oyo team : i hope you have a team to check for compliance and there must be certain parameters to be associated with oyo or what is it? Please check before allowing someone the rights of a hotel.

This cannot be called a hotel.

I got the room changed and the one that i got had no windows can you believe that??

The photo is of the bed sheet / unclean n yellowish in colour.
Unhappy customer
+1 photos
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Nov 25, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Oct 12, 2018
Updated by dhans0308
There is no resolution that I can see if you feel it was a bad experience you decide on the resolution.
Verified Support
Oct 15, 2018
OYO Rooms Customer Care's response
Sorry to know this. Please share your booking ID/contact no. so that we could assist you on this.

Regards
Team OYO
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