[Resolved] Oyo Rooms — oyo 27071 live inn property issue

nupurp007

from New Delhi, Delhi

Address:

H106, Pocket H, South City II, Sector 50, Gurgaon, Haryana, 122002

My company arranged oyo 27071 live inn property for 1 week but I found it totally unsafe for a single woman to stay. The workers were working downstairs and whole property looked barren. The reception & rooms were at second floor with no lifts or staff to help with the luggage. This hotel was booked via makemytrip and I called the customer care multiple times but they did not help. Also oyo customer care did not support. I expect a full refund.

booking id: NH[protected]

+3 photos

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Jul 2, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

May 31, 2019

OYO Rooms Customer Care's response We are getting this checked.

Verified Support

May 31, 2019

OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. ~Dk