[Resolved]  Oyo Rooms — oyo 63265 sri nirvana inn ; property manager drinking alcohol till late night and creating nuisance, kindly take action.

Address:Sri Sai Nagar, Madhapur, Hyderabad, Telangana 500081, Hyderabad, Telangana, 500081

Hello there,

We are Neighbours of the property "OYO 63265 Sri Nirvana Inn" in Madhapur, Hyderabad. 500081. Since the last several months almost every night the property manager along with other staff is regularly consuming alcohol on the terrace till late in the night 2 am, and creating tremendous amount of nuisance in the neighborhood. When they are not partying on the terrace they are partying in the cellar till late night.

We very humbly request you to take strict action against this property manager. We are writing this mail to you as to keep a record of our raising this grievance with you. If no action is taken to curb this nuisance immediately, we will be forced to get the law enforcement involved into this matter.

Awaiting your reply to this email.

regards
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Mar 8, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2020
OYO Rooms Customer Care's response
Hi, we worked on your concern raised and addressed it for you. We again apologize for the inconvenience and assure you we'll take care of your stays in the future. Let us know for any other assistance.

Regards,
Team OYO
Complaint comments 

Comments

Have paid the payment through the app for the stay at Sri raghevendra inn booking code BVPN7234.
The staff denied for me to check in as the amount have paid is not right and they cant allow for me to stay.As per this have registered complaint but no response.
As I was not allowed in the hotel due to your mistake, need u to refund the amount.
OYO Rooms Customer Care's response, Feb 6, 2020
Verified Support
Hi Guest,

We apologize for your aggravation. We will get this checked for you and our relevant team will connect with you for your assistance. In the meantime, your patience would be highly appreciated.

Regards,
Team OYO
OYO Rooms Customer Care's response, Feb 6, 2020
Verified Support
Hi Guest,

As we have checked, our team has already connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in your future stays with us.

Regards,
Team OYO

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