[Resolved]  Oyo Rooms — oyo booking service

Address:

Mohali, Punjab

This complaint is about booking of oyo room. I booked a oyo room and got a confirmation of booking but when i reached at hotel in late night there i was told that my booking is not confirmed and later i got a message of shifting hotel and i when reached to other hotel there again i was told that room is not available which cause lot of problem for me as i was travelling with my wife. Being a regular customer of oyo i faced such problem which was disappointing. When i contacted oyo executed he was not able to solve my issue and told me that he will call me back in 10 minutes but till morning i didn't get any call from him.in morning around 10:30 i got message about my stay in the hotel i booked earlier which was really disgusting. How could i get such message when i was told that my booking was not confirmed and i didn't stay in that hotel.
One person travelling with his family, trusting on oyo services, what he get? This type of services. This is very shameful. Till now 5 days past but didn't get any resolution from oyo team. I am expecting a resolution to this problem so no one suffer with such kind of problem in future because this type of mistakes can cause big tragedies in someone's life. Kindly look into the matter and try to solve it as soon as possible.

Bad services and worst customer care service