[Resolved] Oyo Rooms — Oyo charged without check-in

Sanjay Kumar Sandha

Aug 17, 2022

Address:

Tirupati Andhra Pradesh

Charged without check-in booking id BHEU1428 and Oyo customer executive play hide and seek after several times called @oyorooms @riteshagar @jagograhakjago @consaff @PiyushGoyal

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Sep 21, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2022

OYO Rooms Customer Care's response Dear Sanjay,

We regret the inconvenience caused. This is not an experience we want our guests to have with us. Rest assured, our concerned team will get this checked and connect with you soon.

Regards,
Team OYO

Verified Support

Aug 21, 2022

OYO Rooms Customer Care's response Hi Sanjay,

As checked, our concerned team has worked on your issue and provided the needful resolution over the email. Hope you acknowledge the same. We assure you for a hassle-free stay experience in the future. Let us know if you need any further assistance.

Regards,
Team OYO