[Resolved] Oyo Rooms — oyo fraud, physically and mentally harassment people

Pinku28

from Margherita, Arunachal Pradesh

Address:

325, Spaze I Park, Tower B, Sohna Road, Gurgaon, 122002

This is my second complaint against oyo team. Today again oyo team cheating and harassed me. After confirmation of oyo team i again booked a hotel yesterday (Date-03 sept-2019) in lakhimpur, assam for official tour and received a booking id-umci6247, hotel lotus. Few hour ago i reached the hotel same oyo issue happened to me. Hotel refused to accept oyo customer, manager told me they has no communication with oyo from last two months. I have informed to oyo helpline no. After few minute oyo guest experience manager mr varun kumar-455010 call me and ensure me that he will arrange other oyo property for stay, he asked me to hold for few minute, but after sometime he dropped the phone, and no response received from oyo team till now. Sir i am totally got helpless, already city closed. I am totally confused where i should stay the night. Sir i request you to take strong action against oyo team for harrassed me.

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Oct 10, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2019

OYO Rooms Customer Care's response Hi Guest,

We apologize for your aggravation. We will get this checked for you and our relevant team will connect with you for your assistance. In the meantime, your patience would be highly appreciated.

Regards,
Team OYO

Verified Support

Sep 09, 2019

OYO Rooms Customer Care's response Our team attended the concern diligently and the needful has been communicated to you over mail. We assure you such instances will not take place again. Let us know for any other assistance. ~Avi