[Resolved] Oyo Rooms — oyo hotel chanakya asked for more charge after reaching

Twisha Guha Roy

from Hisar, Haryana

Address:

Tajganj, Agra, Agra, Uttar Pradesh

I booked a room for three persons. At the time of booking it was showing 1040, but after reaching there the hotel authority was asking me to cancel the booking and book the hotel in higher price. Then i contacted to oyo customer care service. They asked me about my problem and keep forwarding my call. But at the end they haven't gave any assistance for this issue.

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Nov 27, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2019

OYO Rooms Customer Care's response Dear Guest,

We sincerely apologize for the inconvenience caused to you. Providing our guests with best hospitality services has always been our priority. Our concerned team will connect with you at the earliest.

Regards,
Team OYO

Verified Support

Oct 22, 2019

OYO Rooms Customer Care's response Our team attended the concern diligently and the needful has been communicated to you over mail. We assure you such instances will not take place again. Let us know for any other assistance. ~Avi