[Resolved] Oyo Rooms — oyo left us stranded in middle of the night

subhendu tripathy

from Bengaluru, Karnataka

Address:

560045

The company is a congregation o[censored]nprofessionals. My entire family was left stranded in middle of the night in mysore. The hotelier switched off his mobile and upon enquiry it was found that OYO had not paid them for past few months.They refused to take oyo calls and had blocked their number. Oyo gave us confirmation of booking despite no rooms available in the hotel.

Booking id - HAOX2435
Place-Mysore
Date[protected]
OYO gave me confirmation of another hotel but later called to tell all rooms have been booked offline.

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Aug 10, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2019

OYO Rooms Customer Care's response Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.

Regards,
Team OYO

Verified Support

Jun 20, 2019

OYO Rooms Customer Care's response Dear Guest,

Our team attended the concern diligently and the needful has been communicated to you over mail. We assure you such instances will not take place again. Let us know for any other assistance.

Regards
Team OYO