Oyo Rooms — oyo life gave me a defective room without any basic amenities

 
1 Review
286, Ma po si street. Pallikaranai, Chennai, Tamil Nadu, India
 Jasper Samuel joshua on Nov 16, 2019
They promised fully furnished accommodations and allocated me room 108, but in the end they said that it was given to someone else and that i had to stay in one of the other rooms and wait. This alternate room did not have water, an ac or a geyser, it also has rusty fittings. Things that they promised to provide in their website. The room is also infested with bedbugs. When i requested a shift to the room that was allocated to me. They said that it was not possible since another person was staying in that room. Now they are refusing to give me the refund that i have requested.

oyo life gave me a defective room without any basic amenities
oyo life gave me a defective room without any basic amenities
oyo life gave me a defective room without any basic amenities

Complaint Status


[Nov 16, 2019] OYO Rooms customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    81%
    Complaints
    3444
    Pending
    225
    Resolved
    2736
    phone
    +91 93 1393 1393
    location
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    Oyo Rooms - oyo life gave me a defective room without any basic amenities