[Resolved] Oyo Rooms — oyo not letting me delete my account | |||
I was using oyo services but now i haven't used it and i won't be using it and i don't want to have an account with them but in the app or even in the website they have no provision of deleting the account i have tried e-mailing them multiple times but they don't reply back. I have contacting them through phone but they don't give me any response even then. One time i emailed them and they responded back with saying that they can't delete my account but can block that account and for that i should send them my account linked phone number and i did replied and gave them all the details but after that they have no reply i emailed them multiples times but no reply and without my resolving my issue they sent me another mail saying how was your interaction with our customer service hope your issue was resolved rate our customer services give us feedback... How do you expect for a feedback when u haven't even resolved my issue Was this information helpful? | |||
Dec 6, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 23, 2018 OYO Rooms Customer Care's response Dear Guest, We are extremely sorry for the trouble caused. Please share your registered contact details so that we can assist you further.Regards Team OYO Verified Support Oct 30, 2018 OYO Rooms Customer Care's response Dear Guest, We're arranging a call for you in regards to your concern and be assured, we'll resolve it for you. Regards Team OYO Verified Support Oct 30, 2018 OYO Rooms Customer Care's response Dear Guest, We would like to inform that we can block you account from our database so that no future bookings are created from your registered no./email id and for the same we request you to kindly e-mail us your contact no. from your registered contact no. on the following e-mail id :- [protected]@oyorooms.com. Regards, Team OYO | |||
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