[Resolved]  Oyo Rooms — oyo not processing my refund

I made a booking via Oyo app from 22ndJuly -9th August. When I checked in I paid the full amount of Rs 15937 advance at the hotel.However I had to go back due to some reason and modified my booking for mid stay cancellation and checked out on 26th July. The charges for these days we Rs 3339 and Oyo had to refund Rs 12760 in my bank account. I provided my bank details and waited for 15 days for the refund. However today when I called out they asked me to show proof that I had paid the amount at the hotel. I'm sharing screenshots of emails and app. Kindly look into the matter and help me get my refund asap. booking ID VXEN3041.