[Resolved] Oyo Rooms — oyo not providing gst bills

ankit3012

from Mumbai, Maharashtra

Address:

IIM Ranchi, Ranchi, Jharkhand, 835217

I have been traveling since 26th April 2019 regarding official work. I have booked different hotels via 12 different bookings. I have provided GST details in advance before booking the hotel, BUT I have received a GST bill for none. OYO gust provides me a simple payment receipt. There is a difference between a GST bill and a simple receipt they need to understand and I do not understand the point of providing the GST details then. I have called their customer care service several times. I have also raised the issue on OYO assist, but they do not provide a solution to me or they put my no on hold for hours. These are wasting my time, cheating me and cheating the government also by not providing GST bills. I want GST bills for all my booking.
My OYO mobile no: [protected]
Name: Ankit Singh

Was this information helpful?

No (0)

Yes (0)

Jul 27, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

May 26, 2019

OYO Rooms Customer Care's response Dear Guest,

We are sorry about the experience you had. Please allow us sometime to get this checked.

Regards
Team OYO

Verified Support

Jun 25, 2019

OYO Rooms Customer Care's response We really apologize for the trouble caused to you. We have communicated by email, hope you acknowledge the same. We assure you such instances will not be repeated in the future. Let us know if you need any further assistance.

Regards
Team OYO