[Resolved] Oyo Rooms — OYO property closed. No refund
I
imakhil
from Vizianagaram, Andhra Pradesh
Jan 12, 2022
Jan 15, 2022
This thread was updated on Jan 15, 2022
I booked a property SPOT ON 77346 H K Residency in Mysore with booking ID: LJIF9339 at 11 PM on Jan 11. The guests went to the hotel at around 1AM on Jan 12 to checkin and the property was closed and the property reception was not attempting phone calls. When i called the customer care for help, they tried arranging other properties, but that didn't work too because no other properties were open. When I asked to cancel, there is no refund because it said the calendar date is changed. Please help us get full refund because we didn't avail service and whole money is charged for cancellation.
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Jan 15, 2022
Complaint marked as Resolved
OYO initiated the refund
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2022
OYO Rooms Customer Care's response Hi, as checked, our team has assisted you with your concern and provided a needful resolution. For any other assistance, please feel free to contact us.
Team OYO
Verified Support
Jan 15, 2022
OYO Rooms Customer Care's response Hello,
We would like to inform you that your refund is under process and it takes 7-14 working days to reflect in your account. In case of any queries please feel free to reach out to us.
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