| Address: | Nilgiris, Tamil Nadu | | Website: | Oyo.com |
We have booked four rooms in ooty, coonoor through oyo... Property 070.
Below are the issues...
1) no proper access roads to the hotel.
2) no quality food.. We had food poisoning because of the breakfast buffet they provided.
3) breakfast area was faraway from our stay because of which my parents has to take pain... It is not at all comfortable... When you cannot comfort your customers what is the point of having hotel business
4) drinking water has insects so we had to buy water bottles.. Complete business tactics..
5) last day of checking out they did not even give us soap and shampoo... They said they don't have the stock...
6) no hot water supply in hand wash sink
7) towels were not provided daily they said towels are limited
8) bathroom s were not hygienic we had to call them for cleaning again and again
9) upstair room access was good for senior or old people
Lots n lots we can write...
When asked for componsating the risk of stay we took with oyo they did not respond in a proper... For everything they say one thing is our policy does not give any refund... This is one thing they say everytime...
Please don't go through oyo ever... Reason is their customer service is worst Was this information helpful? | 
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