[Resolved]  Oyo Rooms — oyo rooms - booking id : ztpd3092

Address:

Gurgaon, Haryana

Dear oyo team,

In spite of regretting on your fault, you are planning to make business from me again. I don't need your charity money of 1000/- rs. That too in oyo wallet, because to use that money i need to make a booking again from oyo which i think will be my mistake again. I won't allow oyo to spoil my vacation again. If you really interested in refunding my amount, refund in the same bank/wallet through which i paid you.

Your sorry or apology can't convert those havoc days created by oyo into beautiful memories which had been possible if i wouldn't have booked through oyo.

The actual tariff of the hotel that you provided me as a replacement was just 1500 for 1st dec and the price on oyo website was 2770/- rs, so you can check how you are showing the inflated price to your customers. And the tariff of the hotel that i had booked on 3rd oct was 1834/- rs and on 1st dec its price was 3530/- which shows that you degraded my booking in all ways.

Apart from all this money game played by you, the services and quality of the room/hotel were not upto the mark like breakfast, no curtains on transparent glasses, locker not available, no on time proper cleaning, water problem, location, condition etc.

I would like to tell you that the persons which book hotel directly are always given priority over oyo customers/guests. The services and rooms offered to oyo guests are always on least priority.

I will try to give a strong review of oyo in almost all sites/portals. I know neither you care about these reviews nor this will impact your ill business practices.