[Resolved] Oyo Rooms — oyo rooms gst tax invoice not provided specifying my gstin no. | |||
Oyo rooms are not providing me the gst tax invoice for the following booking from above oyo accounts in the name of my employer Larsen and Toubro contruction having GSTIN :36AAACL0140P3. Booking Id:OKLM3729 Oyo 7496 NYC Apartments, AMount:4928 Bill dated:21st June 18 Booking Id:ZWTI0615 Oyo 7496 NYC Apartments, AMount:2637 Bill dated:23rd June 18 As per gst act and rules, no gst registered entity can deny for providing gstin tax invoice specifying customer gstin no and GST amount deducted. Oyo is only providing me the payment receipt, which is of no use to me, and firm where i am working is not accepting my claim since the same cannot be used for taking gst credit. i have called them for many times but in vain, they are again sending that invoice in which only amount is mentioned. Was this information helpful? | |||
Jul 30, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jun 27, 2018 OYO Rooms Customer Care's response Deare Guest, Our apologies for the inconvenience caused to you. This is not what we want for our guests. Request you to kindly give us time. We'll soon get this resolved. Regards Team OYO Verified Support Jun 29, 2018 OYO Rooms Customer Care's response Deare Guest, As checked our support team contacted to you and shared the details. We hope your issue is sorted now. We assure you to provide a comfortable stay for you the next time you stay with us. Regards Team OYO | |||
 2 Comments | |||
Comments
Getting same issue for my booking id YEVC2498 and RNAK0392. Got payment receipt twice and was told GST Invoice cannot be provided.
OYO Rooms Customer Care's response, Sep 24, 2018
Verified Support
Dear Guest,
We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard.
Regards
Team OYO
We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard.
Regards
Team OYO
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I am yet to receive the invoice as I have requested.
Kindly provide me the same, as I have to apply it in system for my corporate tour claim.
Regards,
Swapnil Thete
We have Offered you a full refund for both the bookings. We hope your issue is sorted now. We assure you to provide a comfortable stay for you the next time you stay with us.
Regards
Team OYO