[Resolved] Oyo Rooms — oyo rupee debit | |
I have raised a complaint regarding '1400' oyo rupee debit on 13 aug and till now no resolution is provided. It has been 18 days and till now i have atleast called 30 times to customer care. All of them who responded said its due to technical issue and we will refund your oyo rupee within 24-48 hrs but no resolution was provided. One person has even shouted on me. Some people cut the call after making me stay in hold.
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Oct 6, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 03, 2019 OYO Rooms Customer Care's response Hi Anargya, We are extremely sorry that you had to face such an inconvenience. Oyo Hotels & Home always ensures that the customer is served with the best of services and hence, such an incident taking place is extremely unfortunate. Please help us with your contact details so that we can get in touch with you. Regards, Team Oyo Verified Support Sep 04, 2019 OYO Rooms Customer Care's response Hi Anargya, Kindly share your contact details with us so that we can resolve your issue further. Regards, Team Oyo Verified Support Sep 05, 2019 OYO Rooms Customer Care's response Hello, Due to some formal constraints, we are not able to access your contact details. Please connect with us on [protected]@oyorooms.com. Regards, Team Oyo | |
2 Comments | |
Comments
U guys oyo people have told me that you will get in touch several times but till now we didnt get any call back. how can I trust you?And by when can i expect a call from you?
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