[Resolved] Oyo Rooms — oyo rupee debit
AAnargya on Aug 31, 2019
I have raised a complaint regarding '1400' oyo rupee debit on 13 aug and till now no resolution is provided. It has been 18 days and till now i have atleast called 30 times to customer care. All of them who responded said its due to technical issue and we will refund your oyo rupee within 24-48 hrs but no resolution was provided. One person has even shouted on me. Some people cut the call after making me stay in hold.
Complaint marked as Resolved 2019-10-06 12:15:01
[Sep 01, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified SupportOYO Rooms Customer Care's response Sep 03, 2019
We are extremely sorry that you had to face such an inconvenience. Oyo Hotels & Home always ensures that the customer is served with the best of services and hence, such an incident taking place is extremely unfortunate. Please help us with your contact details so that we can get in touch with you.
Verified SupportOYO Rooms Customer Care's response Sep 04, 2019
Kindly share your contact details with us so that we can resolve your issue further.
Verified SupportOYO Rooms Customer Care's response Sep 05, 2019
Due to some formal constraints, we are not able to access your contact details. Please connect with us on [protected]@oyorooms.com.
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