[Resolved]  Oyo Rooms — oyo - thieves and unprofessional idiots in customer service

Address:Mumbai City, Maharashtra, 400001

The worst customer service experience served by oyo's cx experience managers
Bunch of fresh high school passouts sitting and playing with customer's time and money.

They cancelled my booking with a promise of full refund in 7-14 days and its been more then 25 days with regular hang ups if we call for update.

Every call to them. Is now a headache they will either behave as sick heads or hang uo on you as they don't have any sense of responsibility
Was this information helpful?
No (0)
Yes (0)
Jan 13, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2019
OYO Rooms Customer Care's response
Hi, we are sorry for the troublesome experience. Please provide your booking details over a dm so that our team can assist you further. ~Aish
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information