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[Resolved]  Oyo Rooms — Oyo wallat mony deduct

Address:Gwalior, Madhya Pradesh, 474001
Website:oyohotel.com

Bilkul faltu app hai or faltu aapki service hai me sabhi se anurodh karta hu pls oyo se room book na karaye pls bilkul bekar mangment service hai and kabhi oyo wallat me se paisa kat lete hai agar aapko retting dena ho to 0 dena accha hai bt aap custumar ke sath mat kijiye aisa so pls ok oyo manger 500 rs oyo wallat me se aapne kat liya hai thats not good
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Feb 24, 2017
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2017
OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this.Kindly share your registered contact number or email ID with us. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.
Verified Support
Jan 24, 2017
OYO Rooms Customer Care's response Dear Guest,
We've checked this. The amount has been deducted as you cancelled the booking within 24hours of the check-in time. Free cancellation is applicable on cases where a booking is cancelled 24 hours or more prior to check-in time. You can refer to the below link for details: http://bit.ly/1IA80Sa . Thanks!

Regards
Team OYO
Complaint comments 
1 Comment

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Comments

I cancelled a booking on 4th Jan for Oyo Escapes, Nagaon in Maharashtra. I received a mail for my refund amount that i will get that in 5-7 business days. Now 14 business days and 20 days has been passed i haven't got the amount they are not listening to me. Please do the needful.
Reply
OYO Rooms Customer Care's response, Feb 13, 2017
Verified Support
Hi Ashu,
Please let us know your booking ID so that we can get this checked for you.

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