[Resolved]  Oyo Rooms — Partial Refund Processed - EQ6Q6098

Address:OYO Rooms, 325, Spaze Tech Park Tower B, Sohna Road, Gurgaon, Haryana, India, Pin Code – 122001
Website:www.oyorooms.com

Hi Cheaters,

I believed that Oyo is a good start up company and very helpful for their customers

But, to my shock, it's DISASTER.

I have made a booking on Oyo - I have used Oyo Money and Coupon and pre payment discount - paid 223 rupees to you people.

As the price is low none of your hotels accepted my entry - I have roamed to 3 to 4 hotels on that particular day.

Worst customer support ever - I had to call today. I asked her about the status of my refund and she said that you do a new booking instead.
Previous advisor instead of refunding 223rs/- he refunded only 123 rs/- He gave shiity reason for not refunding the amount.

WHY DO YOU PEOPLE EVEN RUNNING THE BUSINESS - IS IT JUST TO MAKE FOOL O[censored]S

For the fact now i'm not able to connect with customer care as i do not have any of the new booking or pending ticket

Booking ID :- EQ6Q6098 - Total paid - 223. Refunded - 123. Pending - 100/-

I think i shouldn't be following up here as well

Thanks...

R's
Sandeep Goud
[protected]
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Aug 30, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2022
OYO Rooms Customer Care's response
Hi, thank you for bringing this to our attention. We understand that nothing we say can make up for this unpleasant experience. Please give us an opportunity to get this resolved on priority. ~Team OYO
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