[Resolved] Oyo Rooms — pathetic customer service by oyo
A
Arun ganapathy
from Hiriyur, Karnataka
Address:
Vijaya residency, Udupi, Karnataka, 576104
Website:
Oyo.com
I booked a room and it was wrongly booked by the oyo representative meenakshi saying that the room has been booked according to the preference that i asked for and then when i go to the hotel the reception informed that the room booked is not the one i told here and when i called the customer care number they said they will look into it and refund by i was only paid 15% of the amount and i the customers service is not receiving the call and theres no call back i'm gonna never recommend this to anyone
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Jun 30, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 26, 2019
OYO Rooms Customer Care's response Dear Guest,
We are sorry about the experience you had. Please help us with your booking ID and contact details, so that we can get the same checked.
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