[Resolved] Oyo Rooms — pathetic experience at oyo 13479 hotel grand nakshatra anand
N
Nitunjay Singh Bhati
from Vadodara, Gujarat
I booked this hotel vide Booking number NPKT5612. The rooms and bathroom were not really clean. There was dust at most of the places. And there were many things broken in the room and bathroom. And i dont see them getting those things corrected are any priority to them as they get their bookings through Oyo platform. I opted for the breakfast plan, and all they served me was poha and tea. Is that really a breakfast? Terrible experience.
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Oct 27, 2018
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2018
OYO Rooms Customer Care's response Dear Guest
Sorry for the issue faced. We are getting this checked for you.
Regards
Team OYO
Verified Support
Sep 26, 2018
OYO Rooms Customer Care's response Dear Guest, Our concern team contacted and communicated the needful. We assure you such instances will not be repeated in near future. If, you need any further assistance please let us know we'll be happy to help you.Have a nice day :)
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