[Resolved] Oyo Rooms — pathetic experience at oyo property and also no resolution for the same by oyo
Gandhinagar, Gujarat, India
NiNitunjay Singh Bhati on May 4, 2019
My name is nitunjay singh bhati, contact number is [protected]. I booked oyo with booking id: paby3751
I stayed with one of the properties at oyo in jaipur rajasthan for 3 nights and i booked 2 rooms. There are many problems that i had to undergo. The lift wasnt working and we were put on the third floor. There was power variations and they were not ready to switch on the generator unless told. Everything in their menu was out of stock for 3 days in continuation. The staff was very rude, whatever asked for in the breakfast we were told to wait for 20 minutes and then they say they dont have that particular item. And the list goes on and on. I raised the same complaint with oyo and yet we haven't still received any resolution. This is very bad at the part of oyo.
Complaint marked as Resolved Jun 12, 2019
[May 04, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified SupportOYO Rooms Customer Care's response, May 04, 2019
Hi, we are extremely sorry for the inconvenience caused. Kindly give us some time to get it checked. ~Dk
Verified SupportOYO Rooms Customer Care's response, May 05, 2019
we tried to get in touch with you regarding the issues highlighted. Our attempts were unsuccessful. We've sent an email to the registered email ID with the details. Kindly check it. Contact us for any other assistance.~Dk
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