[Resolved]  Oyo Rooms — pathetic hotel and room condition

Hi, i booked the oyo room for my parents after seeing the reviews and pics uploaded on the website. When checking in the hotel my parents found the hotel reception and even rooms were in very shabby and pathetic state. Even the hotel staff was very rude as a result of which i had to cancel the booking. I even called the customer care but no help was provided. I really had a pathetic experience with oyo service. I kindly request to please refund my booking amount. My booking id is munb5473.

Ps : if this is the kind of service that oyo company is providing then i will make sure that other also don't book oyo rooms.

Regards,
Shikher bhardwaj
Email : cool. [protected]@gmail.com
+1 photos
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Oct 25, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2018
OYO Rooms Customer Care's response
Dear Guest,

Sorry for the issue faced. We are getting this checked for you.

Regards
Team OYO
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