[Resolved]  Oyo Rooms — pathetic service and staff behavior issue

Hi

This is inform u that your hotel vansh palace oyo 9599 has one of the worst hotel in oyo rooms services because i have checked in yesterday evening.
1 room not clear properly
2 ac cooling worst
3 worst blanket available at there
4 checked out without my permission in early morning
5 card not accepted (Only cash accepted)
6 force me for rating
7 towel not available at room
8 last but not the least your staff behavior, your all hotel staff force me give them 5 rating otherwise they are not allow me to move from there and touch me & push me for rating and try to hit me is this your services & i am going to raise complaint to consumer court for harassment otherwise cancel your sharing with this hotel. I have some sample pics of hotel clearance and its also attached for your reference.

Blanket available at room which is like some beggar stay in hotel.

I will never recommend to any one else to use oyo room services.

Totally # service provide by your hotel

Please convert my provided rating from 5 to 0.

Booking id : gnvf7296
+5 photos
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Jul 20, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2018
OYO Rooms Customer Care's response
Dear Prem,

We believe that our team got in touch with you and assisted you in regards with your concern. Be assured that you won't be facing any hassles in your future bookings with us. Do let us know if you need any further assistance and we'll be more than happy to help you.

Regards,
Team OYO
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