[Resolved] Oyo Rooms — Payment done but booking is not shown in oyo rooms app | |
I booked a hotel through oyo app..while doing the payment through phonepe..money got debited but no booking id created and no booking happened...in my phone pe ..it is showing ..amount transferred to oyo merchant successful...so please look into this issue. Refund the debited money
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Oct 28, 2021 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 17, 2021 OYO Rooms Customer Care's response Hi Devanshi, We at OYO are here for you. Please share your registered contact number so that we can get this checked for you at the earliest. Regards, Team OYO Sep 18, 2021 Updated by devanshikul The amount was debited but no booking done Verified Support Sep 20, 2021 OYO Rooms Customer Care's response Hi, Thank you for sharing the relevant details with us. We have raised your concern with the right team. We would request you to kindly allow us some time to get back to you. Regards, Team OYO Verified Support Sep 20, 2021 OYO Rooms Customer Care's response Hi, as checked, our team has contacted you with regards to your concern and communicated the needful. For any further assistance, please feel free to write to us. ~Team OYO
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