[Resolved] Oyo Rooms — payment not returned

[Resolved] Oyo Rooms — payment not returned

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I had booked 4 rooms of a oyo hotel in kathmandu on 11th september 2019. Due to an emergency for one of the participants, the programme was cancelled and had provided them about the issue. The guy who answered the call said all been fixed and money will be returned within2 weeks. I had called many times, every time they said another 2 weeks. Now its been almost 3 months i haven't get my money back. Money was deposited to everest bank, lazimpat branch kathmandu on 11th of september 2019 for the beneficiary "overall stay singapore pte ltd". This is not what a customer want! Was this information helpful? No (0) Yes (0)
Feb 17, 2020 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 08, 2020 OYO Rooms Customer Care's response Hello, We regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details to help us serve you better. Thanks & Regards TEAM OYO
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