[Resolved] Oyo Rooms — payment related issue
26 sant nagar ashoka garden bhopal, Bhopal, Madhya Pradesh, India
Aashu1432 on Jun 5, 2019
My booking id is ntlm7184 and my fraind whose name is naveen is stay in 26640 hotel kurnak green bhopal and when i book hotel in my app there is 0 rupees paybel in hotel because i have oyo cash/rupees which is 100% redemeble but in hotel cash counter i have paid 1062 rupees which is not fare and peybale and i call oyo cst 150 times but my problem is not resolved cst care aggent said to me that technical teem will contect you within 15minits but there is 4 day go no call i got and not resolve my problem
Complaint marked as Resolved Jul 28, 2019
[Jun 05, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified SupportOYO Rooms Customer Care's response, Jun 06, 2019
We are extremely sorry for the dismaying experience. Kindly give us some time to get it checked.
Verified SupportOYO Rooms Customer Care's response, Jun 25, 2019
We really apologize for the trouble caused to you. We assure you such instances will not be repeated in the future. Let us know if you need any further assistance.
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