[Resolved]  Oyo Rooms — Please give refund

Hi,

I want to know the refund status of my booking last month. As per our telephonic conversation with Pratima Sah (Guest Experience Team) you had told me that the refund has been processed and it will take 7-14 working days. But it's been more than a month now and I'm still waiting for the refund.
As per our conversation I have already sent you the Receipt invoice from the hotel and also shared you the bank details.
Please do the needful at the earliest and respond as soon as possible.

My booking ID was;
YRBX2773

Please find the attached document of invoice to this email. Before payment at the hotel I had called your customer support as the hotel was asking for extra money more than the booking fee, so your customer support officer said me to pay the extra amount and Oyo will pay you back the extra amount paid by me.

I had already been in contact with you 5 times before for the issue and shared you the bank details. But I'm still waiting for my refund.

Please look into this matter seriously you guy's are not even responding and giving me worst customer service. From 1 month I'm mailing you why are you not responding and giving my refund. Please respond on my email address.