[Resolved]  Oyo Rooms — poor facilities in hotel heaven

Address:Ghaziabad, Uttar Pradesh

The hotel service is really worse! So let me begin! First and foremost room service is very bad, the behavior of staff is very bad. Washrooms are dirty and messy with bad smell all round. Room is dirty with unhygienic floors. Wifi service is almost negligible. One has to go to reception for small issues. Bedsheets, pillow covers and towels are dirty, seems not washed for months. No card swiping machine, if not does not have cash he's in mess! To sum up, the service here is worst. I had an an amazing oyo experience in hotel blue inn in bangalore and was looking forward for same here, but it's all messed up here. Really disappointed!!

From : m. A khan
Mob no: [protected]
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Jul 12, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2019
OYO Rooms Customer Care's response
Hello Guest,

We never want any dissatisfactory experience for any of our guest.We'll get this checked for you.

Regards,
Team OYO.
Verified Support
Jun 03, 2019
OYO Rooms Customer Care's response
Dear Guest,

Our team attended the concern diligently and the needful communication has been sent over the Email. We assure you such instances will not take place again. let us know fo any other assistance. ~ku

Regards,
Team OYO.
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