[Resolved] Oyo Rooms — Poor hotel provided by oyo rooms

Manan Goswamy

from Mumbai, Maharashtra

Address:	Rajkot, Gujarat, 360001
Website:	www.oyorooms.com

Following are complains

1.They provided me a room which was filled with mosquitoes
2. AC was not working
3. Room floor was dirty
4. Wash room was complete mess
5. Wash room window is broken
6. Wash room mirror is broken
7. Wash room commode is dirty
8. Wash basin is leaking
9. NO Wifi at room. They said that you can access is only from reception

I requested for room change in morning and they said that they are fully occupied so cant show another room now.
They said that they will try to change it by EOD but are not confirming it
I paid my two days rent and checked out( though i stayed only for one day)

+4 photos

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2016

OYO Rooms Customer Care's response Hi Manan, We're extremely sorry to know that you had a bad experience with us. We regret and apologise for the inconvenience caused. Please share your Booking ID so that we can work on your concern at the earliest.