[Resolved]  Oyo Rooms — poor service and horrible stay and money is looted

I had my stay at hotel sun park pondicherry. My stay was very horrible and it was hell.

Ac water flowing in the room and floor was dirty and manager was using bad words and they refused to open the parking gate after 11.00 pm.

Such a horrible stay and money was charged extra and i had to pay 830 rs extra without a reason.

Totally i don't know why i paid the money.

I want oyo to refund all the money i paid because they gave me a horrible stay.

My booking registered number is [protected]

Kindly contact me immediately and solve my issues.
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Jul 7, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2019
OYO Rooms Customer Care's response
We are getting this checked.
Complaint comments 

Comments

I stayed in Bangalore for 23/5/19 to 26/5/19 (Booking ID: MCPB4105).

I am asking for GST bill which they are not giving. I have wasted so much time on calling on their customer care number but all the efforts are futile.
OYO Rooms Customer Care's response, Jun 7, 2019
Verified Support
Our team attended the concern diligently and the needful communication has been sent over the Email. We assure you such instances will not take place again. let us know fo any other assistance. ~ku

Regards,
Team OYO.
I have subscribed oyo gold wizard membership . but still i am not able to see myself as a gold wizard membership. i have written lots of mails to oyo. but i am not getting any reply from them

Vinesh Kumar
[protected]
[protected]
[protected]@gmail.com

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