[Resolved]  Oyo Rooms — poor service from green tree service apartment (oyo 2391)

Address:

GreenTree Service Apartments, South Boag Road, Parthasarathi Puram, T.Nagar, Chennai, Tamil Nadu

This is a bad experience we had with this service apartment we booked with oyo.

- when we checked in, the front desk did not offer if we want bottled water. But customer service mentions that they offered
- the water kept in a jug in a room is more than 1 week old. It was dirty filled with ants. My 5 year old was about to drink until we noticed. I had to ask the water to be changed
- the bedsheets were blood stained. It was only changed when asked.
- for breakfast, vada was provided with idly. Vada was smelling like fish. Then we realized it was cooked in reused fish cooked oil. Even er removed 1 small fish bone

Calling oyo guest relation officer, they tell the hotel people did not do anything. For vada they say it was bought from outside and they will fix it

When i ask customer service of oyo to send a oyo captain to do spot inspection oyo was reluctant to send someone also

Oyo is not interested to resolve my problem