[Resolved]  Oyo Rooms — Property closed/blocked

Address:Haryana

I had a booking for a period of 30may-31 may 2020 with booking id axkp8516. I dialled into customer care for booking and to make sure rooms are available so can book. I connected with mr. Akhilesh sharma who told me that he had confirmed with hotel summerland guest house for rooms availability. He sent me a payment link and confirmed the booking. But once i reach the property it was closed and the number shared with me in booking details said that property don' t accepts oyo booking.
I dialled freaking customer care a d waited for a longer time to get someone over phone. After along time i got a guy who said i will connect your call or get approval from guest experience manager and still waiting for approval. My booking complaint status is still pending.
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Aug 9, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2020
OYO Rooms Customer Care's response
Hi, we are sorry for the inconvenience caused. We believe our team has already connected with you for your resolution and has done the needful. Do let us know for further assistance. ~Bella
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