[Resolved]  Oyo Rooms — property manager ne refund karne se mana kar diya and misbehave kiya

Address:Sector 38 gurgaon haryana, Gurgaon, Haryana

Sir,
I am aakash sir mhne oyo room book kiya tha gurgaon m sector 38 m to waha par humne 500 rupay summit karne k bad room dekha to room sar nhi tha aur waha par security issue bhe tha to sur humne aapne booko cancel ki aur fund k bola to propertie manager ne dena se mana kar diya.
Aur humko threat bhe kiya aur usne kafi miss behave bhe kiya
To sir uske badh humko aur security issue hwa uske badh humne oyo ko min 15 se 20 bar call kiya to uska koi bhe accha response nhi diya
Sir wo log bar bar call cut kar deta tha to uske bad humko aapne problem another complaint m batne padh rehi the bar bar btane par bhe koi fyda nhi hwa.
Aur sir humko propertie manager k dawara dhamkya bhe gya.
Aske badh bola gya ki jab aap dusra room book karoge to aapno refund milga par yeh bol kar oyo ne humko refuse kar diya .
Uske badh sir hum rat m 10 bujy tak room dekhte raha par aur humko rat m idhar se udhar fir bdha aur rat k time problem hoti h aur humre phone bhe dead ho reha the.
My oyo booking no is GTFY9158
If you help me then sir please take the action fast to oyo as well as property manager.
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Aug 17, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.

Regards,
Team OYO
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