[Resolved]  Oyo Rooms — re: booking updated - oyo 14345 hotel panchsheel, booking no. ibkg6520

Address:

c-4/271,sarai goverdhan, chetganj, Varanasi, Uttar Pradesh, 221001

I had a worst stay at oyo 14345 hotel panchsheel. Rate and review them on google to help spread the word about my worst experience.

Issue!-
1-i had made complete payment of rs.2522 through my amazon pay account and you can see below that there remains no dues however they have charged rs 500 while checking in as check in before payment as 0-30% then they charged again rs.1644
They charged checked out charged to my guest they are dacoits. They should be kicked off though i have already file a suite but this should be enlighten and bring to public notice that which kind of hospitality business they are running or looting business???

Total 2522+500+1644=₹4666 for stupid third class useless room with 10*12 room size and breaching contract done over confirmation.
2- i had to loss my prestige and my guest was cheated by them oyo and hotel panchsheel both.
Why they took again payment when i had already paid completely settlement???
Why they have not given receit of bill???
I have all details of transactions by amazon and credit card and cash all together...

Would you tell if, i vikash jaiswal booked the room booking id ibkg6520 indear vikash, we have received your payment and we look forward to host you for confirmed booking at oyo 14345 hotel panchsheel. Awaiting you is a 100% oyo experience - from booking to check-out
Check-in: 9th
No. Of rooms: 1 classic (2x) room
Number of guests: 2 adults
Hotel name: hotel panchsheel
And. Paid completely then how did you dare to beg money to my guest???

You will have to visit delhi court to the hearing of the case and all legal expenses and freight documation charges, travel, petrol, mobile bill xerox, drafting inclusive of all charges pertaining to this case have to be bear by you both oyo and hotel panchsheel which will be decided by honorable court of tees hazari, court..

Regards,

Vikash jaiswal
[protected]

On wed, 7 aug, 2019, 10:10 pm, wrote:

Dear vikash,


We're glad you've placed your trust in oyo and have chosen us as your preferred hospitality partner for the 1st time. We are pleased to confirm that at oyo 14345 hotel panchsheel has been reserved under your name. While you’re busy preparing for your trip, our teams are constantly working towards providing beautiful living spaces for you to enjoy.


Booking details
Booking id: ibkg6520

Check-in - 9th aug'19

Check-out - 10th aug'19

Address - near maldahiya chauraha, varanasi

View on map

Landmark - maldahiya chauraha

Aug 09
12 pm onwards
1 night aug 10
Till 11 am 2 guests 1 room
1 rooms of 2 occupancy

These are our promises to you

Clean linen hygienic
Washroom

You can now easily modify your bookings, know hotel policies, get resolution for escalations, and claim refund by using oyo assist on the oyo app.


*get rs. 200 extra off on this booking!*
Refer 4 friends and get rs. 50 off each time! Refer now! Here.


Payment summary
Room tariff rs. 2522 x 1 night x 1 room rs. 2522
Meal charges
(Breakfast not included) rs. 0 rs. 0
Grand total rs. 2522
Advance paid paid through amazon pay (Rs. 2522.0)
Rs. 2522
Total payable amount
All inclusive to be paid at hotel rs. 0


Hotel rules
Local ids not allowed on this property, guests can check-in using outstation id proof (Pan card not accepted).


Early checkin/late checkout
Early checkin (Before 10:00 am) is subject to availability and is done on a chargeable basis. Late checkout (After 01:00 pm) is subject to availability and is done on a chargeable basis.

Please note
Inclusive of: service charges and central & state goods & services tax at applicable slab rates. Please ask hotel for invoice at the time of check-out.

For more details, please read our guest policies.


Cancellation policy
For cancellation done till thu, 08 aug 19, 12 pm - 100% refundable.
For cancellation done after thu, 08 aug 19, 12 pm - amount for 1 night will be deducted.
If you want to cancel the booking, please click here.

We wish you a hassle-free stay.
Waiting to host you

See you soon,
Team oyo

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