[Resolved]  Oyo Rooms — refund amount

Address:	Mumbai City, Maharashtra
Website:	www.oyorooms.com

I am a travel agent i book room for 2 night throw demand manager mohammad junaid ([protected]) booking id is, unka3241
my client found room are dirty and water leakage client stay only one night and check out from one day before check out
i complane about my problem to hotel manager ( [protected])
hotel manager told me refund is process but now refund team not release refund amount so pls do need full