This was the worst experience. I had booked rooms in manali and when i went to check in to our hotels the owner says that we are not having any tie up with oyo. If you people dont have tie up with them then why do you keep the option of booking in manali. There are so many people coming over there and trusting that you people provide hotels over there, shame on you people. After cancellation when our refund amount is initiated it will take 7-14 working days ok i waited for that but no amount have been intiated till now. I have cancelled 2 booking, one is for 1274 and another one is for 1596 on 25th of nov. When i call customer care they wont respond properly they make us to wait or cut the call very poor response, registeredmobile number [protected]
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Feb 12, 2020
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2020
OYO Rooms Customer Care's response We apologize for the upsetting experience. Kindly, help us with the booking ID/contact details so that we can assist you in a better way.~Avi
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