[Resolved]  Oyo Rooms — refund amount rs 953/- of 3 june 2019 till date not credited to my account

Ref ldvk 5296 booking oyo booking

As informed by oyo, the amount was transferred to my bank account on 16.08.2019. But till date the amount is not reflecting.

They are not sharing their transaction id, so that i can trace the amount with my bank authority. On the contrary they are asking for my bank statements from 16.08.2019 to till date. This is ridiculous. The case was regarding 03.06.2019 booking. Still it is not resolved. I had written number of mails, number of phone calls with hold time of almost 10 to 20 minutes.

Kindly resolve the case and expedite my refund
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Nov 1, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2019
OYO Rooms Customer Care's response
We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you at the earliest.

Regards.
Team OYO
Verified Support
Sep 30, 2019
OYO Rooms Customer Care's response
We regret the inconvenience here. As checked, the raised concern has been attended diligently and the needful was arrange for you. We assure you such instances are not repeated in the future. If you need any further assistance please let us know. ~Dona
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