[Resolved]  Oyo Rooms — refund for my booking

I am really # up calling your customer care about my refund for yesterday’s booking. Booking id - bgri8109. I have called multiple times and still they are not able to answer about my refund and what all they did is transferring the call to there seniors and they after transferring no senior is there as call is on hold and then it gets automatically disconnected, i am still on transferred call while writing this and no senior is responding, your agents are only able to tell me about the policy that is you will get refund in 7-10 working days however they are not able to clear the figures that are meant to be get credited in my account. My amount got deducted 2 times of ₹565 and one should get credited but i think there are no # seniors available to get this clear. I will just rate this oyo 0 every where and will share the experience with my friends and will ask them to do the same. The last agent who transferred the call is sachin solanki
Contact number - [protected]
If any one is able to help me with my refund status please call me else don’t call me just to transfer the call.
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Nov 14, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
OYO Rooms Customer Care's response
Dear Mohit,

We're extremely apologetic to know about your experience. This isn't the experience we want for our guests. We'll look into this ASAP for you.

Regards,
Team OYO.
Verified Support
Oct 09, 2018
OYO Rooms Customer Care's response
As checked our team connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance.

Regards
Team OYO
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